Introduction
The Houston Technology Group (HTG) was founded in 1986 by
chartered accountant and management graduate Alan Chew and
today employs 20+ professional staff in the Waikato and BOP.
Previously known as Houston Computers International, HTG
was originally a member of the Houston Computers Group of
technology companies based in Singapore, Frankfurt and
California, HTG is now an independent company owned and
managed by local owners.
HTG’s core business is the design, supply and support of IT
solutions for business clients throughout New Zealand.
The company is a strategic partner with a number of world
leading IT Solution providers including HP/Compaq, VMWare
and Microsoft. We are a registered HP/Compaq Business
Partner, a VMWare Professional Partner and Microsoft GOLD
Certified Partner. We are also qualified for Citrix and
Cisco installations and support. HTG is also the accredited
partner for Medtech, New Zealand’s largest selling medical
software. |
HTG has service centres based in Hamilton, Te Awamutu and
Tauranga. Additionally we have a nationwide network of over
20 affiliated service centres to look after clients located
outside of these three centres.
The Group employs 20+ professional staff. IT technical
qualifications include:
- 3 MS Certified Professionals
- 6 MS Certified Systems Administrators
- 5 MS Certified Systems Engineers
- Citrix CCA
- HP ASE & APS
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Our core values
Commitment to Client Service & Partnership
We exist to provide exceptional service to our clients.
We treat our customers as partners and we encourage our
staff to develop strong relationships and become part of our
customers’ teams.
We believe that there is no future for any company to
just provide goods and services. To succeed, all companies
must add value to their clients’ businesses by partnering
with them to strengthen brand equity, increase shareholder
value, and improve customer and employee satisfaction.
Our staff work hard to make the name HTG synonymous with
client-focused service excellence and value-added
partnership.
People make a difference
Our success relates to our staff. We seek the best people
and provide them with a great environment to work and
develop in.
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HTG has a stable
workforce with significant IT and business knowledge. The
majority of our staff have university or technical
qualifications plus extensive experience in a wide range of
specialties. Many are leaders in their field. A number of
staff had obtained their training and experience overseas
including the UK, Europe, the US and Canada. Our people are
loyal and many are longstanding employees, very unusual in a
traditionally fluid industry like ours.
Continued Improvement
HTG believes that in a fast moving,
ever-changing industry like the IT and consultancy industry,
no operator can afford to stand still.
We therefore
encourage our staff to develop their skills and knowledge
continually so that we are constantly able to offer our
clients leading edge technology and ideas that give them a
competitive advantage. We research and test many options
before choosing the right solution for our clients.
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Products and Services
HTG’s focus is on supplying and supporting total IT and
business consultancy solutions. To meet clients’ total IT
and business consultancy needs we are able to supply all the
hardware and software but more importantly we provide
specialist consultancy services in areas such as:
- Network design, consultancy, implementation and
support of Windows, VMWare and Citrix systems
- Hardware Support and Maintenance
- Managed Services
- IT Project Management
- System Health Monitoring
- Server and Desktop Management
- Network Management
- Remote Support
- MS CRM® and MS SharePoint® Consultancy
- Disaster Recovery Planning and Administration
- Strategic Planning
- Internet Telephony (VoIP) Installation and Support
- Procurement
- Electronic Commerce, Internet/Intranet development
- Outsourced IT Solutions
- IT Project Financing
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In addition, our
Consultancy Division provides consultancy in:
- Information technology
- Productivity improvement
- Client relationship management
- MS Office SharePoint technology
- Project management
- Business intelligence
- Financial Systems selection and implementation management
HTG is first and foremost an IT Professional Services
provider. As networking specialists, the staff at HTG are
trained to advise on, deliver, and support network
solutions. Our in-house Service Centres and technology
partners allow us to be a ‘total solutions provider’ for
networking solutions that cater for all aspects of network
design, cabling, hardware, software, installation, and
support.
We have the capability to install and support local and
wide-area networks running Microsoft operating systems, VMWare and
Citrix. HTG has Cisco engineers and we also support the
world-leading Zultys range of VoIP products.
We also offer ongoing support and maintenance contracts
for our customers. We have the staff and infrastructure to
offer very fast response to client call outs including
after-hours support. HTG also offers a full range of
outsourcing services.
The recent widespread availability of low-cost broadband
Internet access has allowed us to support many of our
clients remotely. As a result of this, HTG is able to
cost-effectively support virtually any client anywhere.
Clients needing onsite servicing are serviced either by
one of our service Centres in Hamilton or Tauranga or by one
of our nationwide network of affiliated service centres
outside of these centres. |
