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Company profile

Introduction

The Houston Technology Group (HTG) was founded in 1986 by chartered accountant and management graduate Alan Chew and today employs 20+ professional staff in the Waikato and BOP.

Previously known as Houston Computers International, HTG was originally a member of the Houston Computers Group of technology companies based in Singapore, Frankfurt and California, HTG is now an independent company owned and managed by local owners.
HTG’s core business is the design, supply and support of IT solutions for business clients throughout New Zealand.

The company is a strategic partner with a number of world leading IT Solution providers including HP/Compaq, VMWare and Microsoft. We are a registered HP/Compaq Business Partner, a VMWare Professional Partner and Microsoft GOLD Certified Partner. We are also qualified for Citrix and Cisco installations and support. HTG is also the accredited partner for Medtech, New Zealand’s largest selling medical software.

HTG has service centres based in Hamilton, Te Awamutu and Tauranga. Additionally we have a nationwide network of over 20 affiliated service centres to look after clients located outside of these three centres.

The Group employs 20+ professional staff. IT technical qualifications include:

  • 3 MS Certified Professionals
  • 6 MS Certified Systems Administrators
  • 5 MS Certified Systems Engineers
  • Citrix CCA
  • HP ASE & APS

Our core values

Commitment to Client Service & Partnership

We exist to provide exceptional service to our clients. We treat our customers as partners and we encourage our staff to develop strong relationships and become part of our customers’ teams.

We believe that there is no future for any company to just provide goods and services. To succeed, all companies must add value to their clients’ businesses by partnering with them to strengthen brand equity, increase shareholder value, and improve customer and employee satisfaction.

Our staff work hard to make the name HTG synonymous with client-focused service excellence and value-added partnership.

People make a difference

Our success relates to our staff. We seek the best people and provide them with a great environment to work and develop in.

 

HTG has a stable workforce with significant IT and business knowledge. The majority of our staff have university or technical qualifications plus extensive experience in a wide range of specialties. Many are leaders in their field. A number of staff had obtained their training and experience overseas including the UK, Europe, the US and Canada.

Our people are loyal and many are longstanding employees, very unusual in a traditionally fluid industry like ours.

Continued Improvement

HTG believes that in a fast moving, ever-changing industry like the IT and consultancy industry, no operator can afford to stand still.

We therefore encourage our staff to develop their skills and knowledge continually so that we are constantly able to offer our clients leading edge technology and ideas that give them a competitive advantage. We research and test many options before choosing the right solution for our clients.

 

Products and Services

HTG’s focus is on supplying and supporting total IT and business consultancy solutions. To meet clients’ total IT and business consultancy needs we are able to supply all the hardware and software but more importantly we provide specialist consultancy services in areas such as:

  • Network design, consultancy, implementation and support of Windows, VMWare and Citrix systems
  • Hardware Support and Maintenance
  • Managed Services
  • IT Project Management
  • System Health Monitoring
  • Server and Desktop Management
  • Network Management
  • Remote Support
  • MS CRM® and MS SharePoint® Consultancy
  • Disaster Recovery Planning and Administration
  • Strategic Planning
  • Internet Telephony (VoIP) Installation and Support
  • Procurement
  • Electronic Commerce, Internet/Intranet development
  • Outsourced IT Solutions
  • IT Project Financing

In addition, our Consultancy Division provides consultancy in:

  • Information technology
  • Productivity improvement
  • Client relationship management
  • MS Office SharePoint technology
  • Project management
  • Business intelligence
  • Financial Systems selection and implementation management

HTG is first and foremost an IT Professional Services provider. As networking specialists, the staff at HTG are trained to advise on, deliver, and support network solutions. Our in-house Service Centres and technology partners allow us to be a ‘total solutions provider’ for networking solutions that cater for all aspects of network design, cabling, hardware, software, installation, and support.

We have the capability to install and support local and wide-area networks running Microsoft operating systems, VMWare and Citrix. HTG has Cisco engineers and we also support the world-leading Zultys range of VoIP products.

We also offer ongoing support and maintenance contracts for our customers. We have the staff and infrastructure to offer very fast response to client call outs including after-hours support. HTG also offers a full range of outsourcing services.

The recent widespread availability of low-cost broadband Internet access has allowed us to support many of our clients remotely. As a result of this, HTG is able to cost-effectively support virtually any client anywhere.

Clients needing onsite servicing are serviced either by one of our service Centres in Hamilton or Tauranga or by one of our nationwide network of affiliated service centres outside of these centres.

Copyright © Houston Technology Group 2009

email: info@htg.co.nz